Overview
At StarDance Studio, all our products are digital and instantly accessible after purchase. Because of the nature of digital content, we do not offer returns, exchanges, or refunds once an order has been completed. We encourage customers to review all product descriptions carefully before making a purchase.
Digital Product Delivery
All products, including video courses, eBooks, guides, and templates, are delivered electronically through secure download links or online access. Once payment is confirmed, access to the product is provided immediately. No physical items are shipped.
Non-Refundable Policy
Due to the instant access and downloadable nature of our materials, all sales are final. Refunds cannot be processed for reasons such as:
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Change of mind or accidental purchase
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Incompatibility with your device or software
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Misunderstanding of product content or format
We recommend reviewing product details and previews on each listing before purchasing to ensure the product meets your needs.
Exceptional Circumstances
In rare cases, if a product file is corrupted, incomplete, or inaccessible, please reach out through our support form within 7 days of purchase. After verification, we will provide a corrected version of the file. Replacement of the same digital item is the only form of resolution available.
Access and Updates
All purchases from StarDance Studio include lifetime access and free updates (if applicable). Customers may re-download their files anytime through their purchase confirmation or user account.
Policy Agreement
By purchasing from StarDance Studio, you agree to this Refund and Returns Policy and acknowledge that all items are non-refundable digital products.